Managing Conversations Quiz

This quiz checks your understanding of conversation management, workplace vocabulary, and polite communication. To pass the quiz, you must correctly answer at least 18 of the 20 questions below. Read each question and choose the correct answer. There's only one correct answer for each question. For accessibility, transcripts are available for learners with hearing impairments; we recommend using them only if needed. # --quizzes-- ## --quiz-- ### --question-- #### --text-- What do you call things that are necessary for a task, project, or goal to be completed? #### --distractors-- `Timeline` --- `Clarification` --- `Integration` #### --answer-- `Requirements` ### --question-- #### --text-- Listen to the audio. What is the most appropriate answer? <!-- (quiz audio) James: We were talking about the new project requirements, right? --> #### --audio-- ```json { "audio": { "filename": "B1_15-1.mp3", "startTimestamp": 5.3, "finishTimestamp": 7.8 }, "transcript": [ { "character": "James", "text": "We were talking about the new project requirements, right?" } ] } ``` #### --distractors-- `Yes, I'll take care of it.` --- `I think that's it for now.` --- `Not yet, but I can find out.` #### --answer-- `Yes, that's right.` ### --question-- #### --text-- What do you describe as `seamless`? #### --distractors-- Something that takes a long time to finish --- Something that needs many corrections --- Something that changes frequently during use #### --answer-- Something that works smoothly without noticeable problems ### --question-- #### --text-- Which of the following is incorrect? #### --distractors-- You want to apologize for an action that caused inconvenience, so you say: `I'm sorry for this`. --- You want to verify details with someone, so you say: `I want to confirm with the team`. --- You plan to deliver a file or message, so you say: `I'll send a file over`. #### --answer-- You want to avoid responsibility for a task, so you say: `I'll take care of this task`. ### --question-- #### --text-- What does this question ask about: `Does that work for you?` #### --distractors-- Whether someone completed a task successfully --- Whether instructions were understood correctly --- Whether a problem has already been solved #### --answer-- Whether something is convenient for someone ### --question-- #### --text-- Which phrasal verb does NOT use the correct particle? #### --distractors-- `To find out` (meaning to discover information) --- `To turn on` (meaning to activate something) --- `To bring up` (meaning to start discussing a topic) #### --answer-- `To pick with` (meaning to continue something) ### --question-- #### --text-- You want to return to a previous topic after an interruption, so you say: `BLANK, we need to discuss our project plan`. #### --distractors-- `By the way` --- `Oh` --- `Speaking of which` #### --answer-- `As I was saying` ### --question-- #### --text-- Which of the following politely suggests doing something later? #### --distractors-- `We must finish this immediately.` --- `I already completed that task.` --- `That discussion is no longer necessary.` #### --answer-- `I was hoping we could revisit this tomorrow.` ### --question-- #### --text-- Which definition is incorrect? #### --distractors-- `To decide` means choosing after thinking about options. --- `To discuss` means talking about something in detail. --- `To adjust` means changing something slightly to improve it. #### --answer-- `To interrupt` means listening to someone attentively. ### --question-- #### --text-- Listen to the audio. What is Jessica communicating? <!-- (quiz audio) Jessica: Excuse me, Tom. I'm sorry to interrupt, but I need to bring up an urgent issue with the latest software update. Would it be okay to discuss it briefly? --> #### --audio-- ```json { "audio": { "filename": "B1_15-2.mp3", "startTimestamp": 0, "finishTimestamp": 7.1 }, "transcript": [ { "character": "Jessica", "text": "Excuse me, Tom. I'm sorry to interrupt, but I need to bring up an urgent issue with the latest software update. Would it be okay to discuss it briefly?" } ] } ``` #### --distractors-- She is ending the meeting immediately. --- She is refusing to talk about the update. --- She is casually greeting Tom without a request. #### --answer-- She is politely interrupting to discuss an urgent matter. ### --question-- #### --text-- Which of the following is incorrect? #### --distractors-- `If you don't mind` is a polite way to ask for something. --- `That's it for now` shows everything is complete for the moment. --- `That should work` agrees with a suggestion. #### --answer-- `No problem` formally declines a request. ### --question-- #### --text-- What does `further` mean in this sentence: `We need to investigate the issue further before releasing the update`? #### --distractors-- They will return to an earlier stage of the investigation. --- They will stop the investigation immediately. --- They will repeat the exact same steps without progress. #### --answer-- They will continue the investigation to the next stage. ### --question-- #### --text-- Choose the grammatically correct sentence: #### --distractors-- `How is it fast running now?` --- `How it is fast running now?` --- `How fast it is running now?` #### --answer-- `How fast is it running now?` ### --question-- #### --text-- What do you describe as `severe`? #### --distractors-- Something small and unimportant --- Something temporary and easy --- Something slightly unusual #### --answer-- Something that needs attention ### --question-- #### --text-- What does this sentence express: `The app seems to be running faster today`? #### --distractors-- The speaker is confirming a verified improvement. --- The speaker is complaining about performance. --- The speaker is reporting final test results. #### --answer-- The speaker is making an unconfirmed observation. ### --question-- #### --text-- What is the `main agenda`? #### --distractors-- A casual conversation before a meeting --- Notes written after a meeting ends --- A list of participants in an event #### --answer-- The primary topics or plan of a meeting or event ### --question-- #### --text-- Listen to the audio. What project does Brian want to discuss? <!-- (quiz audio) Brian: Hey, Sarah. I wanted to discuss an ongoing project with you. --> #### --audio-- ```json { "audio": { "filename": "B1_15-3.mp3", "startTimestamp": 0, "finishTimestamp": 3.4 }, "transcript": [ { "character": "Brian", "text": "Hey, Sarah. I wanted to discuss an ongoing project with you." } ] } ``` #### --distractors-- A project that has already finished --- A project that has been canceled --- A project that has not yet started #### --answer-- A project that is still continuing over time ### --question-- #### --text-- Which sentence uses the correct adverb to show that the team is still working despite problems? #### --distractors-- `The team is still making progress, thought there are challenges.` --- `The team is still making progress, through there are challenges.` --- `The team is still making progress, tough there are challenges.` #### --answer-- `The team is still making progress, though there are challenges.` ### --question-- #### --text-- Someone says: `The meeting is scheduled for next Monday`. When is the meeting happening? #### --distractors-- It has already happened last Monday. --- It might happen at an unknown time. --- It happens regularly every Monday. #### --answer-- It is planned to take place on Monday. ### --question-- #### --text-- Choose the grammatically correct sentence: #### --distractors-- `Thanks for help me with the report.` --- `Thanks for helping me of the report.` --- `Thanks helping me with the report.` #### --answer-- `Thanks for helping me with the report.`